FAQ Page

Frequently Asked Questions

Q. Are your products 100% handcrafted?
Yes! All our products are 100% handcrafted by skilled Indian artisans using premium natural materials.

Q. What materials do you use?
We use premium natural Wood, pure Brass and pure Copper for all our products.

Q. Do you offer Cash on Delivery?
Yes! COD is available across India.

Q. How long does delivery take?
Standard delivery takes 3-7 business days depending on your location.

Q. Can I return a product?
Yes, returns accepted within 7 days of delivery. Product must be unused and in original condition.

Q. Do you offer gift wrapping?
Yes! We offer special gift wrapping on request. Contact us on WhatsApp to avail this service.

Q. How do I care for wooden products?
Wipe clean with dry cloth. Avoid soaking in water. Apply wood oil occasionally to maintain finish.

Q. How do I care for brass products?
Clean with dry cloth. Use brass cleaner occasionally for shine. Avoid harsh chemicals.

Q. How do I care for copper bottles?
Wash with warm water and lemon juice. Avoid dishwasher. Dry immediately after washing.

Q. Do you do bulk or corporate orders?
Yes! We offer special pricing for bulk and corporate orders. Contact us on WhatsApp or email.